Refund & Cancellation

Last updated: 15 July 2026

runkarobar, a product of ZEEZTECH, is a subscription software service. This policy explains how cancellations and refunds work for payments made to us through our payment gateway, Razorpay.

₹1 first-month trial

Every plan starts with a first month for just ₹1, giving you full access so you can decide if runkarobar is right for you. If it isn't, cancel any time before the month ends and you will not be charged the regular subscription fee. The ₹1 trial charge itself is non-refundable.

Cancelling your subscription

• There is no lock-in — you can cancel any time from your account settings or by emailing runkarobar@gmail.com.
• Cancellation stops all future renewals. Your access continues until the end of the billing period you have already paid for.
• We do not automatically refund the unused part of a current billing period after a cancellation, except as described below.

Refunds

• Subscription fees are generally non-refundable once a billing period has started, because you retain access to the Service for that period.
• Duplicate or failed charges. If you are charged more than once for the same period, or a payment is deducted but your subscription is not activated, we will refund the extra/failed amount in full.
• Discretionary refunds. If you believe you were charged in error, contact us within 7 days of the charge and we will review it in good faith. Approved refunds are issued to your original payment method.
• Nothing in this policy limits any rights you may have under applicable Indian consumer law.

How refunds are processed

Approved refunds are made to the original payment method through Razorpay. Once approved, refunds are typically initiated within 5–7 business days; the time for the amount to reflect in your account depends on your bank or card issuer.

How to request a cancellation or refund

Email runkarobar@gmail.com from your registered email with your account/shop name and, for a refund, the payment reference and reason. We will respond within a reasonable period. You can also reach us via our contact page.

Products sold on merchants' online stores

If you purchased a product from a shop that runs its own online store on runkarobar, that sale is between you and that shop. Refunds for such orders are handled by the shop under its own policy, using the shop's own payment account — not by runkarobar.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.